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Privacy policy

Privacy Policy

Last updated: 14 Jan. 2026

At Deisha Keisha, your privacy is treated with care and respect. This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, make a purchase, or communicate with us globally.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

1.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

1.2 Transaction Information

  • Order details and purchase history
  • Payment method used (processed securely via third-party providers)
  • Shipping and delivery information
Note: We do not store full credit card numbers or sensitive payment credentials on our servers.

1.3 Technical & Usage Information

  • IP address
  • Browser type and device information
  • Website activity, pages viewed, and interaction data
  • Cookies and similar tracking technologies

1.4 Communication Data

  • Messages sent via email, WhatsApp, social media, or contact forms
  • Customer service inquiries and feedback

2. HOW WE USE YOUR INFORMATION

Your personal data is used strictly for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Managing payments and shipping
  • Communicating order confirmations, updates, and support
  • Responding to inquiries and customer service requests
  • Improving website performance and user experience
  • Preventing fraud, abuse, or unauthorized access
  • Sending marketing communications only with your consent

3. LEGAL BASIS FOR PROCESSING (GLOBAL COMPLIANCE)

Depending on your location, we process your data based on one or more of the following legal grounds:

  • Performance of a contract (to fulfill your order)
  • Your consent (marketing communications)
  • Legal obligations (tax, accounting, or regulatory requirements)
  • Legitimate business interests (security, service improvement)

4. DATA SHARING & DISCLOSURE

We do not sell, rent, or trade customer data.

Your data may be shared only with trusted third parties in limited situations:

  • Payment processors (e.g., credit card providers, PayPal)
  • Shipping and logistics partners
  • IT and website service providers
  • Legal authorities, if required by law or court order

All third-party partners are required to protect your data and use it solely for agreed purposes.

5. INTERNATIONAL DATA TRANSFERS

As a global brand based in Indonesia, your personal data may be processed or stored outside your country of residence.

By using our website, you consent to the transfer of your data to jurisdictions that may have different data protection laws, including Indonesia. We take appropriate measures to ensure data security in all cases.

6. DATA SECURITY

We implement reasonable technical and organizational measures to protect your data, including:

  • Encrypted payment processing
  • Secure servers and restricted access
  • Limited internal access to customer data

While we strive to protect your personal information, no digital system can be guaranteed 100% secure. Customers are responsible for safeguarding their account credentials.

7. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Complete transactions
  • Comply with legal and tax obligations
  • Resolve disputes
  • Maintain business records

When data is no longer required, it is securely deleted or anonymized.

8. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Object to certain data processing activities

To exercise these rights, please contact us using the details below.

9. COOKIES & TRACKING TECHNOLOGIES

We use cookies to enhance your browsing experience, analyze website traffic, and remember preferences.

You may disable cookies through your browser settings, but some website features may not function properly as a result.

10. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the revised policy.

12. CONTACT INFORMATION

For any questions regarding this Privacy Policy or your personal data, please contact us:

📧 Email: [email protected]
📞 WhatsApp Business: +62 812 1904 5520
📍 Location: Jakarta, Indonesia